My name is Alison Legg and for the past 3 years I have worked in the Telephone Unit at TLF. I started off as an evening telephone interviewer which fitted in well with my University timetable, and progressed toevening Team Leader and now evening Supervisor.

My main responsibility is managing the evening shifts of up to 44 interviewers ensuring that all client deadlines are met. You will have monthly 1-2-1 sessions with me or 1 of the Team leaders and will receive regular in house training.